Client Feedback

To: Heather MacEachern – HRM Photography
Re: Suwan & Maurizio’s Wedding – Oct 2nd, 2005.
Dear Heather,

We would like to express our greatest gratitude for the work you’ve done for our wedding. We both think that a thank you card won’t justify all the great work; therefore, we’ve decided to write to you instead.

Through the journey of my wedding planning, there were a few things Maurizio and I knew we couldn’t skimp. Photographer is one of the top priorities on our list. Since pictures are the only thing that can document our very special day, we want to make sure our decision is absolutely the right fit for us. I did a great extent of research through magazines ads, also through family and friends’ personal recommendations. It was a heart wrenching experience because there are so many photographers in town and I find a lot of their styles do not suite us. Being a designer myself, I have very specific and very high artistic expectations. And yet, like any other bride, I have a limited budget. One day I came across some amazing images from your website through a link at a Bridal website. Immediately I knew you were the one. I remember we met quickly after a couple of emails exchange. Your style had drawn me to your work, but I was very impressed after seeing your full portfolio. It is more diverse then I thought. It shows me that you are open to different ideas and are willing to try different things to suite the clients’ need.

We really appreciate that you spent extra time before our wedding to tour the venue. I can’t tell you how relaxed you made us felt the entire day of the wedding. It was easy and pleasant and we actually enjoyed it very much. Maurizio has a huge family, we knew it’ll be challenging to get the family pictures done in a timely manner and try not to be pushy with people. But you handled that situation extremely well. And I was personally very impressed with all the little details you paid attention to. When I saw you took out a small tube of fabric cleaner from your bag to clean the dirt off my wedding dress, I simply couldn’t believe how prepared you were!!

The most exciting moment for us was when we got to see the pictures for the first time. They were ready just as promised. I can’t remember how many “Ohs and Ahs” and “Oh my god” Maurizio and I had said while going through the pictures. The pictures are AMAZING! They completely exceed our expectations. I couldn’t get anything better than such beautiful pictures to document the most important day of our lives. We received so many compliments from family and friends who had seen the pictures. The only hard time we are having is to decide what pictures to choose for our album because they are all perfect. Your service was worth every single penny we invested. We can’t thank you enough.

Lastly, we wish you best of luck with your business and we will highly recommend you to our friends and family. We hope our business do not end at this point. Maurizio and I look forward to having many more family portraits done in the near future. We will soon be in touch!

Sincerely,
Suwan & Maurizio